Partnership Access Line – Pediatric Alaska

Partnership Access Line – Pediatric AK (PAL-PAK)

Child Psychiatric Consultation Program for Primary Care Prescribers

Help Me Grow Alaska helps to coordinate the Partnership Access Line – Pediatric Alaska (PAL-PAK) program with the Division of Behavioral Health and Seattle Children’s Hospital. The Partnership Access Line (PAL) offers immediate support to pediatric care providers (doctors, nurse practitioners and physician assistants) in Alaska who have questions about child and adolescent mental healthcare, such as diagnostic clarification, medication adjustment or treatment planning.

PAL-PAK is available to any prescriber caring for children or teens in Alaska. The consultation service is state and grant funded, so there is no charge for calling the consultation line. Providers may call about any patient, regardless of the patient’s insurance type. Consultations can be patient specific or can be general questions related to child psychiatry. The phone consultation is covered by HIPAA, section 45 CFR 164.506; no additional release of patient information is required to consult by phone.

In addition to mental health consultations, our child psychiatrists offer psychosocial recommendations in every call. PAL-PAK is partnered with Help Me Grow Alaska (HMG), a program that locates resources for your patient and their family. Notify the psychiatrist if you’re interested in this service or call HMG- AK directly at 1-833-464-2527

The PAL team is available to any prescriber in Alaska.

To talk with a PAL-PAK Psychiatrist, call (855) 599-7257.

PAL-PAK psychiatrists are available via telephone M-F from 7 a.m. to 4 p.m. AKST. There is an 85% live answer rate of talking to a psychiatrist on first call. If a psychiatrist is not available, another PAL team member will schedule a time to talk.

Flyers and Care Guides

Help Me Grow Alaska has program flyers and hard copies of care guides to give to Providers. They’re also available online. Click the link below.